Website Terms of Use

1. About Karel Caslavsky Online

Karel Caslavsky Online provides website development, managed hosting and infrastructure, website maintenance, content services, business automation and managed business AI solutions.

Our website is available at karelcaslavsky.com.

These terms govern the general use of the public website. They do not replace separate contracts, approved quotations or service agreements entered into between KCO and its clients.

Questions about these terms may be directed to yumi@karelcaslavsky.com.

2. Permitted Website Use

You may access and use the public areas of this website for legitimate informational and business purposes.

This includes reviewing our services, exploring our portfolio, contacting KCO, submitting genuine enquiries and communicating with Yumi.

When using the website, you must comply with applicable laws and avoid activities that interfere with its security, availability or operation.

Access to the website does not grant permission to copy, redistribute, commercially exploit or modify its protected content without the relevant authorisation.

3. Prohibited Activities

Visitors must not knowingly:

• Attempt to gain unauthorised access to accounts, servers, systems or restricted website areas.
• Interfere with website functionality or introduce malicious code.
• Use the website for fraud, impersonation, unlawful activity or abusive communications.
• Attempt to extract confidential information or credentials through website features or AI conversations.
• Disrupt or overload website infrastructure through automated requests.
• Submit material that infringes the rights of others.
• Misuse contact forms, enquiry systems or other communication channels for spam.
• Attempt to circumvent reasonable security, access or operational restrictions.

We may investigate suspected misuse and take proportionate protective measures, including restricting access where appropriate and lawful.

4. Website Information

We aim to present clear, accurate and useful information about KCO and its services.

However, website content is provided for general information and may be updated as our services, technical arrangements or commercial offerings change.

Descriptions, examples, illustrations and indicative information do not automatically constitute a binding contractual offer.

Project requirements, scope, deliverables, pricing and deadlines must be confirmed through the applicable quotation and agreement process.

Nothing in these terms excludes any rights or responsibilities that cannot lawfully be excluded.

5. Yumi — Our AI Business Assistant

Yumi is KCO’s artificial intelligence business assistant. She may help visitors explore services, explain processes, discuss requirements, submit enquiries and obtain preliminary guidance.

Yumi is an AI system, not a human representative.

AI-generated responses may occasionally contain errors, omissions or information requiring confirmation. Visitors should not treat an unverified AI response as a final contractual, financial, legal or technical commitment.

Yumi operates within defined knowledge, permissions and business rules. Matters requiring exceptional authority or human judgement may be referred to KCO’s authorised operator.

Visitors must not intentionally attempt to manipulate Yumi into disclosing private information, bypassing safeguards or performing unauthorised actions.

Information submitted during AI conversations is handled in accordance with our Privacy Policy.

Additional information about the appropriate use of our AI services is available in our AI Assistant Disclosure & Usage Policy.

6. Enquiries and Quotations

Submitting an enquiry does not create a contract or oblige either party to proceed with a project.

KCO may request relevant information to assess requirements and determine whether the proposed work can be undertaken.

Any quotation is subject to its stated scope, assumptions, exclusions, pricing, validity and acceptance conditions.

A binding service relationship is established only when the applicable agreement and acceptance requirements have been satisfied.

Separate terms may apply to website development, hosting, maintenance, integrations, content services and managed business AI.

For more information, please review our Website Development Terms of Service, Hosting, Maintenance & Support Terms, and Refunds, Cancellations & Payments Policy.

7. Intellectual Property

Unless otherwise indicated, the website’s original content, design elements, graphics, branding, text and other protected materials belong to KCO or are used with appropriate permission.

All relevant intellectual property rights remain with their respective owners.

You may view website content for ordinary personal or business evaluation. Reproduction, redistribution, commercial reuse or modification beyond applicable legal permissions requires appropriate authorisation.

Names, logos and trademarks belonging to third parties remain the property of their respective owners.

Ownership and licensing of work commissioned by clients are governed by the applicable service agreements, not these general website terms.

8. External Links and Third-Party Services

Our website may contain links to external websites, platforms, resources or service providers.

These links may be provided for convenience, reference or legitimate business purposes.

Third-party websites operate independently and may have their own terms, privacy policies and security practices.

Unless expressly stated, a link does not imply endorsement, partnership or responsibility for the external website’s content or operation.

We encourage visitors to review the terms and policies of external services before using them.

9. Website Availability and Security

We aim to maintain a reliable and secure website, but continuous, uninterrupted availability cannot be guaranteed.

Access may be affected by maintenance, infrastructure problems, network failures, security incidents or circumstances outside our reasonable control.

We may temporarily restrict access where reasonably necessary to maintain security, perform maintenance or protect our systems.

Visitors remain responsible for maintaining appropriate security on their own devices, browsers and internet connections.

10. Limitation of Liability

We take reasonable care in operating this website and providing information about our services.

To the extent permitted by applicable law, KCO is not responsible for losses arising solely from reliance on incomplete or outdated general website information, or from interruptions outside our reasonable control.

Any applicable limitation of liability is subject to mandatory legal protections and does not exclude liability that cannot lawfully be excluded or restricted.

Liability connected with separately contracted services is governed by the applicable agreement and relevant law.

11. Personal Information and Cookies

We process personal information in accordance with our published privacy information and applicable data protection requirements.

For further details, please review our Privacy Policy and Cookie Policy.

These documents explain how personal information and relevant website technologies are handled.

12. Restricted Areas and Client Access

Certain website features or client services may require authorisation, credentials or an established business relationship.

Access to restricted areas is permitted only to authorised users acting within their assigned permissions.

Users must take reasonable care to protect their credentials and should report suspected unauthorised access promptly.

Availability of restricted services, permitted activities and specific obligations may be governed by additional agreements or service conditions.

13. Changes to Our Website and Terms

KCO may update website information, features and these Terms of Use when reasonably necessary.

The latest version of these terms will be published on this page with its revision date.

Changes will apply prospectively, subject to applicable law. Separate client agreements will not be amended merely by updating these public website terms.

14. Applicable Law

These Terms of Use are intended to operate in accordance with applicable laws of the Czech Republic and relevant European Union requirements.

Mandatory consumer protections, data protection rights and other non-excludable legal provisions continue to apply where relevant.

Any dispute will be subject to the applicable rules governing jurisdiction and legal proceedings. Nothing in these terms removes rights granted under mandatory law.

CONTACT KCO

Questions about these terms?

Yumi is KCO’s first point of contact for website enquiries, general policy questions and requests requiring further assistance.

Email Yumi