Your website, from first idea to launch

How it works.
I’ll walk you through it.

Hi, I’m Yumi. I’ll help you work out what you need, understand your quote and get everything ready for Karel to build your website.

You don’t need a perfect brief or a dictionary of technical terms. Tell me about your business and what you want your website to achieve. We’ll take it from there.

Talk to me Show me the steps ↓

I’m KCO’s AI assistant and Chief Operations Director. Karel is the designer responsible for your website. Between us, we keep the process clear.

Yumi in her white KCO hoodie, welcoming you and presenting the process in a bright office
Yumi AizawaYour first point of contact at KCO

Five steps. One clear direction.

Here’s how we get
your website moving.

I organise the conversation and preparation. Karel confirms the scope, builds your website and handles the technical work.

  1. Let’s start with your business

    Tell me what you have in mind.

    I’ll ask about your business, the pages or features you need, your budget and your preferred timing. I’ll gather the important questions together, so we can get to a useful estimate without an endless email rally.

    What helps me: A short description of your business, your current website if you have one, and what you want the new website to do. Reference sites are welcome, too.

    Next: We have a brief clear enough to assess your project.

  2. Clear scope. Clear costs.

    Understand your quote before you commit.

    I’ll help explain the proposed work and costs. If we’re still clarifying the scope, an estimate will be labelled as an estimate, with its assumptions made clear. Karel confirms your final quotation and delivery commitments.

    You should be able to see: What’s included, the initial price, any recurring costs, optional extras and the proposed payment terms.

    Next: You decide whether the proposal works for you. Ask questions before approving it.

  3. Your approval starts the project

    Approve the proposal and arrange your deposit.

    Once you’re happy with the agreed scope and terms, you approve the proposal and pay the deposit specified in your quotation. Karel confirms receipt, and we move on to preparing your project.

    Before we proceed: You know what you’re buying, what you need to provide and the payment arrangements. Additional work needs an agreed scope and price.

    Next: Your project is agreed, and I help organise the materials.

  4. Everything ready for the build

    Let’s get your content together.

    I’ll help identify the text, images, branding and project details Karel needs. For a shop, that includes the relevant product information. If something is missing, we’ll clarify it before it holds up the build.

    Your preparation list: The materials required for your agreed scope, plus a suitable way to provide any necessary access. Please keep passwords and payment details out of chat.

    Next: Once your deposit is confirmed and the required materials are ready, Karel can begin the agreed build.

  5. From build to live website

    Review it, approve it, launch it.

    Karel builds your website and shares it for review. You check the content and give feedback within the agreed scope. Once the website is approved and the agreed launch conditions are met, Karel puts it live.

    Before launch: We confirm any remaining payment, handover details and the hosting, maintenance or support arrangements included in your agreement.

    Next: Your website is live, and you know who to contact and what happens afterwards.

You know who does what

I organise.
Karel builds.

My part

I help you get ready.

I gather the requirements, explain the process and help organise your project information. I’ll bring questions that need Karel’s judgement to him.

Karel’s part

He stands behind the work.

Karel confirms the quotation and technical scope, designs and builds the website, manages the review and handles launch. You can contact him directly, too.

“My job is to make the next step clear. Karel’s job is to make your website work. I also keep the paperwork in order; someone has to.”— Yumi

A few things you might be wondering

Before we begin.

Do I need to know which service I want?

No. Tell me what your business needs and I’ll help you understand the relevant options. You can also browse KCO’s services first.

Can I get an idea of the price before sending all my content?

Yes. We start with your requirements, so you can assess the proposed cost before preparing all the materials. An estimate depends on the information available; Karel confirms the final quotation.

What if my text or images aren’t ready?

Tell me what you already have and what is missing. We’ll identify what’s needed and discuss any additional help and its cost before you agree to it.

How long will my website take?

That depends on the scope, required materials and review process. Karel confirms the proposed schedule for your project. If you have a deadline, mention it in your first enquiry.

What happens after the first year?

Your quotation should explain the recurring charges and ongoing arrangements that apply to your project. I’ll help you understand those before you commit, including what is included and what costs extra.

Your idea is enough to start

Now, tell me
what you’re planning.

A new website, a better one, or an online shop? Tell me about it and I’ll help you find the next step.

Let’s talk about your website Contact Karel directly →